Your Privacy Matters at GamePK: We do not sell your personal information to advertisers or third-party marketers. Your data is used only to run your account, process your transactions, keep the platform secure, and meet our legal obligations. That is it — nothing more. If you have any questions after reading this policy, our support team is available 24/7.
Overview – GamePK and Your Privacy
GamePK operates the online betting and gaming platform accessible at gamepk.app, serving players across Pakistan. When you create a GamePK account or use the platform in any way, certain information about you is necessarily collected and processed in order to deliver the service. This Privacy Policy describes the full scope of that data activity in plain, understandable terms.
This policy applies to all GamePK users — whether you are a registered player, a visitor browsing the platform without an account, or someone interacting with us via our customer support channels. By using GamePK, you acknowledge that you have read and understood this Privacy Policy. If anything in this document is unclear, please contact our support team before proceeding with registration or any financial activity on the platform.
GamePK is the data controller for all personal information collected through the platform. This means we are responsible for deciding how your data is used and for ensuring it is handled safely and in accordance with applicable data protection principles. We take that responsibility seriously. It is built into how we operate — not treated as a compliance checkbox.
End-to-End Encryption
All data transmitted between your device and GamePK is encrypted via TLS. Your login credentials and financial data never travel in plain text.
No Data Sales
GamePK never sells your personal information to third-party advertisers, data brokers, or marketing firms. Period.
You're in Control
You can access, correct, and request deletion of your GamePK data at any time. Your rights are real and we honour every legitimate request.
What Personal Data GamePK Collects
GamePK collects only the data that is genuinely necessary to operate the platform, process your transactions, verify your identity, and comply with legal obligations. We do not collect data out of habit or on the off-chance it might be useful later. Below is a complete list of the categories of personal information GamePK holds about its players.
Identity Information
- Full legal name as provided at registration
- Date of birth (for age verification)
- National Identity Card (CNIC) number where required for KYC
- Copies of identity documents submitted for verification
Contact Information
- Pakistani mobile number (used as primary account identifier)
- Email address (used for account communications)
- City or region (optional, for regional promotions)
Financial Information
- Easypaisa or JazzCash wallet number used for transactions
- Bank account details submitted for IBFT withdrawals
- Transaction history: deposits, withdrawals, and bonus credits
- Card details (masked — GamePK does not store full card numbers)
Platform Activity Data
- Betting history: markets, stakes, odds, outcomes
- Game session data: game type, duration, results
- Login timestamps and IP addresses
- Device type, operating system, browser version
How GamePK Collects Your Information
Most of the data GamePK holds about you comes directly from you — when you register, when you deposit, when you submit a support request, or when you interact with the platform's features. A smaller amount is collected automatically as a technical necessity of running a web platform, and some is received from third parties in specific circumstances described below.
- Registration form: Name, date of birth, mobile number, and email are collected when you create your GamePK account. This information is provided directly by you.
- Identity verification: If GamePK requests KYC documents, those are submitted directly by you through the account verification section of the platform.
- Payment processing: When you deposit or withdraw, the payment method details you use are collected and associated with your GamePK account for security and fraud prevention purposes.
- Automatic technical collection: Your IP address, device identifiers, browser type, and session data are collected automatically each time you access GamePK. This is standard for all web platforms and is necessary for security and performance monitoring.
- Cookies and tracking: GamePK uses cookies as described in Section 8 of this policy. These collect usage patterns and preferences to improve your experience on the platform.
- Third-party payment providers: When you transact via Easypaisa, JazzCash, NayaPay, or SadaPay, those providers may share transaction confirmation data with GamePK to verify your deposit or withdrawal.
- Referral data: If you were referred to GamePK by another player, your registration is linked to the referrer's account for the purpose of calculating and paying referral bonuses.
Why GamePK Uses Your Personal Data
Every piece of data GamePK collects is used for a specific, legitimate purpose. We do not collect data speculatively. Below are the purposes for which your information is used, along with a plain-language explanation of why each one is necessary.
- Account management: To create and maintain your GamePK account, associate your betting and gaming activity with your profile, and enable you to log in securely.
- Payment processing: To process deposits in PKR and send withdrawals to your Easypaisa, JazzCash, or bank account. Financial data must be associated with your identity to prevent fraud and ensure funds reach the right person.
- Identity verification and KYC: To verify that you are who you say you are, that you meet the age requirement (18+), and that your account complies with anti-money laundering regulations.
- Fraud detection and security: To identify unusual patterns that may indicate fraudulent activity, account takeover, or abuse of the platform — and to protect both GamePK and honest players from these activities.
- Responsible gaming: To monitor for signs of problem gambling behaviour and to apply any deposit limits, loss limits, or self-exclusion restrictions you have set on your GamePK account.
- Customer support: To investigate and resolve any queries, disputes, or complaints you raise with our support team. We need your account data to look into issues properly.
- Marketing communications: To send you promotions, bonus notifications, and platform updates — but only if you have opted in to receive them. You can opt out at any time.
- Platform improvement: Aggregated, anonymised usage data helps the GamePK team understand how the platform is used and where it can be improved. Individual player data is not used for this purpose in an identifiable form.
- Legal compliance: To meet our obligations under applicable financial regulations, anti-money laundering laws, and any lawful requests from regulatory or law enforcement authorities.
Legal Basis for Processing Your Data
GamePK processes your personal data on one or more of the following legal grounds, depending on the specific activity:
Contract Performance
Processing your account data, payment details, and betting activity is necessary to deliver the GamePK service you signed up for. Without this processing, the platform simply cannot function for your account.
Legal Obligation
KYC verification, anti-money laundering checks, and record-keeping for financial transactions are legal requirements. GamePK is obligated to perform these activities and to retain certain records for defined periods.
Legitimate Interest
Fraud detection, platform security, and responsible gaming monitoring are carried out on the basis of GamePK's legitimate interest in operating a fair, safe platform and protecting honest players.
Your Consent
Marketing communications and optional cookies are processed only with your explicit consent. You can withdraw consent at any time through your account settings or by contacting support.
Data Storage and Security at GamePK
GamePK stores your personal data on secure servers with multiple layers of technical and organisational protection. We take security seriously because a data breach would be a betrayal of the trust Pakistani players place in the platform — and we treat it accordingly.
All stored personal data is encrypted at rest using industry-standard encryption. Databases containing sensitive financial or identity data are isolated from publicly accessible systems and are only accessible by authenticated internal services with a documented legitimate need. Access logs are maintained and reviewed regularly for any anomalous activity.
Encrypted at Rest
All stored data is encrypted. Even if storage media were physically compromised, data would be unreadable without the encryption keys.
Regular Backups
GamePK data is backed up regularly to prevent data loss from hardware failure or other incidents, with backups stored separately from live systems.
Minimum Access
Only staff with a documented, role-specific need can access your personal data. Access is logged, reviewed, and revoked promptly when no longer required.
Your Responsibility: GamePK cannot protect your account from breaches caused by your own failure to keep your login credentials secure. Use a strong, unique password for your GamePK account and never share it with anyone — including people claiming to be GamePK staff.
How Long GamePK Keeps Your Data
GamePK retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The specific retention periods vary by data type as described below.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Anti-money laundering and regulatory compliance |
| Identity verification documents | 5 years after account closure | Legal obligation under financial regulations |
| Financial transaction records | 7 years from transaction date | Tax and financial reporting obligations |
| Betting and gaming history | 3 years after account closure | Dispute resolution and regulatory inspection |
| Customer support communications | 2 years after resolution | Quality assurance and dispute evidence |
| Marketing preferences and consents | Until withdrawn or account closed | Consent management compliance |
| Technical/session logs (IP, device) | 90 days from collection | Security monitoring and fraud detection |
After the applicable retention period expires, GamePK permanently deletes or anonymises the relevant data. Anonymised data — from which you cannot be identified — may be retained for longer periods for statistical and platform improvement purposes.
Your Privacy Rights as a GamePK Player
You have a number of rights in relation to the personal data GamePK holds about you. These are not theoretical — we take every legitimate request seriously and process it within a reasonable timeframe (generally within 30 days). To exercise any of these rights, contact our support team via live chat or email at support@gamepk.app.
Right of Access
You can request a copy of all personal data GamePK holds about you. We will provide this in a structured, commonly used format within 30 days.
Right to Rectification
If any data GamePK holds about you is inaccurate or out of date, you have the right to request that it be corrected. Most contact details can be updated directly in your account settings.
Right to Erasure
You can request deletion of your personal data. This right is subject to legal obligations — GamePK must retain financial records for defined periods regardless of deletion requests.
Right to Restrict Processing
In certain circumstances you can ask GamePK to restrict how your data is processed while a dispute or correction request is being resolved.
Right to Data Portability
You can request your personal data in a portable, machine-readable format (such as JSON or CSV) for transfer to another service provider if required.
Right to Opt Out of Marketing
You can withdraw consent for marketing communications at any time through your GamePK notification settings, or by emailing support. Opting out does not affect your account functionality.
Minors and Child Safety
GamePK is strictly an adults-only platform. The minimum age to use any aspect of GamePK — including simply browsing the platform — is 18 years. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, that account will be closed immediately, all data will be deleted, and any deposited funds will be returned to the payment source.
If you are a parent or guardian and believe that a minor in your household may have created a GamePK account, please contact us immediately at support@gamepk.app. We will investigate and resolve the matter promptly. We also encourage the use of parental control software on shared devices to prevent minors from accessing gaming websites.
Report Underage Use: If you suspect a minor is using a GamePK account, email support@gamepk.app immediately. We treat these reports as urgent and investigate within 24 hours.
Changes to This Privacy Policy
GamePK may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or updates to our technology. When we make material changes — changes that affect how your data is used in a meaningful way — we will notify registered players via the mobile number or email address on their GamePK account at least 14 days before the changes take effect.
Minor clarifications or corrections that do not change the substance of how data is used may be made without prior notice but will always be reflected in an updated "Last Updated" date at the top of this page. We encourage you to review this page periodically. The version in force at any given time is the version displayed here. Archived versions of the policy are available on request from our support team.
Contact GamePK About Your Privacy
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how GamePK has handled your personal information, please get in touch using one of the methods below. Our support team is available 24 hours a day, seven days a week, and takes data privacy enquiries seriously.
Live Chat
Available 24/7 inside your GamePK account. Fastest response — most privacy enquiries are resolved in a single conversation.
support@gamepk.app — for data access requests, deletion requests, or formal privacy complaints. Responses within 2 business hours.
Related Policies
Terms & Conditions and Responsible Gaming complement this policy.